> Order Processing
All orders placed Monday - Friday (excluding holidays) will be processed and shipped the same day.
> Item Availability
All items in the Xr e-shop are in stock unless noted ‘SOLD OUT’.
If the item you wish to purchase is out of stock, please e-mail us at firstname.lastname@example.org to request an email notification when the item is available again for sale.
> Payment Methods
Xr e-shop accepts Visa, Master Card, American Express, and Discovery all through stripe.com
You are not required to have a Stripe account or a Paypal account to purchase on Xr e-shop.
We do not accept cash, checks or money orders.
> Sales Tax
Xr e-shop charges sales tax for New York residents only.
> Tracking Your Order
An order confirmation will be sent to you by e-mail as soon as your order is received. In addition, a shipment confirmation and the tracking number will be e-mailed to you once your order has been shipped.
Please ensure that your shipping address is correct as we cannot reroute packages after they have been shipped.
All Prices are in US Dollar.
Please note that All Sale Items are Final.
> Shipping in U.S.
For Domestic orders, Xr e-shop uses USPS Priority Mail® for 2-3 Day Service Standard (with a delivery confirmation), and FedEx Standard Overnight® for next day delivery.
• Standard shipping & handling fees
Rate : $5
• Rush Delivery (Next business day - must be placed before 1pm) shipping & handling fees
Rate : $30
> Shipping outside of U.S.
For international orders, Xr e-shop uses FedEx.
• FedEx International Priority
Rate : $38 (tracking available / 3 business days / insurance included)
Xr e-shop is not responsible for any Taxes, Duties, and Freight charges for International Orders.
Any custom fees will be charged to the recipient.
> Shipping Restrictions
Xr e-shop does not ship orders on weekends and holidays.
Ground shipping is not available for Alaska, Hawaii, or Puerto Rico (only 2-3 day express service).
Xr e-shop is unable to ship to P.O. Boxes.
> Free Shipping
Free shipping is offered for orders above $700, use the coupon code: freeshipping